As IMPRESSIVE STAR grows by leaps and bounds and touches new horizons of success, hitherto unattained, it continues to be guided by the principles of effective corporate governance while at the same time pushing up the profitability graph. Impressive Star firmly believes in the maxim, “The success of a company depends on its workforce.” It is not the gun but the man behind the gun who is responsible for victory. Dedication and sincerity come only when the employees feel that the company cares for them. With this in view, Impressive Star takes the utmost care of its employees to marshal them into a dedicated task-force.

Why Impressive Star?

  • We believe in acquiring and retaining the best talent in the industry and constantly strive for their improvement and development.
  • We provide equal opportunities for growth to both our male and female employees without any discrimination.
  • Training and development are synonymous with progress. We have professional trainers and experts to continuously hone up the skills of our employees.
  • We firmly believe in having the right person for the right job. Here we also encourage job rotation.
  • Opportunities for overseas exposure are available aplenty with us.
  • We believe in ushering in new methodologies and technologies and ways of working to improve and advance productivity and thus invite out-of-the-box thinkers from time to time.
  • We give full encouragement to creativity and are always receptive to new ideas.
  • We provide safe, comfortable, energetic work environment for all employees at all levels.
  • We are always abreast with new employee welfare schemes and organize get-togethers, sports events and cultural events frequently.
  • We encourage our employees to think like entrepreneurs and display innovativeness in the fields of research, development, production, international marketing and administration.
  • We are fully aware of our social responsibilities and organize blood donation, eye-camps, etc from time to time.
  • We are extremely concerned about the health and safety of our human capital.
    And many more reasons …….

Current Openings :

Business Development Associates/Sr. Associates

Qualification :

  • Graduate / Post Graduate(B.com/M.com)
  • Competency in Microsoft applications including Word, Excel, and Outlook
  • Knowledge of Tally software
  • Understanding of sales process and dynamics.
  • Excellent interpersonal skills, including the ability to quickly. build rapport with customers.
  • Ability to work comfortably in a fast paced environment.

Experience:

  • Candidate should have 1 to 5 years of experience in Sales
  • Good customer care skills, written and verbal English 
  • Accuracy and attention to detail 
  • Good organizational skills 
  • Good computer skills 
  • Ability to work under pressure and to meet deadlines and targets 
  • Good administrative skills 
  • Must be Quick to learn 
  • Be Proactive
KRAs:
  • To Build business through recognizing prospects and selling to them
  • To maintain relationships with the existing as well as new clients
  • Generate new leads by own effort and convert them into sale is most important.
  • Need to target major B2B/ direct customers/ builders/ real estate company/ channel partners.
  • Selling Tally ERP solutions.
  • Must be able to perform the job efficiently and achieve targets given by the company.
  • Should have good knowledge in negotiation, marketing skills, communication skills and sales strategies skills.
  • Should have basic knowledge about computers like preparing invoices, quotations, work orders, PPT for presentations, daily reports and excel.

CRM Executive

Qualification :

  • B.Com/M.com

Experience:

  • 2-3 years of experience in customer support.
  • Proven customer support experience.
  • Track record of over-achieving quota.
  • Strong phone contact handling skills & active listening
  • Familiarity with CRM systems and practices is an added advantage.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Good communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
KRAs:
  • Effectively manage large amounts of incoming calls & emails.
  • Generate sales leads.
  • Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Meet personal/team sales targets and call handling quotas.
  • Handle complaints, provide appropriate solutions and alternatives
  • Within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers.

Software Developer / Programmer

Qualification :

  • B.E./B.Tech (CS), MSc.

Experience:

  • 2-3 years of experience in same field.
  • Good communication and presentation skills.
KRAs:
  • Thorough understanding of data structures and algorithms
  • Understand software design patterns
  • User interface/user experience
  • Write and maintain software
  • Managing Projects with team for effective deliverables.
  • Ability to work independently and within groups
  • Analyse user needs
  • Analytical thinking
  • Build business logic of software
  • C# and .NET programming experience
  • C++ programming experience
  • Comfortable writing and analysing SQL queries
  • Create complex databases for organizations
  • Create flowcharts
  • Critical thinking
  • Design, test, and develop software to meet user needs
  • Develop software applications
  • Develop software from scratch
  • Document application process for future maintenance and upgrades
  • Ensure software functions normally through software maintenance and testing
  • Estimate project cost
  • Estimate scope of project
  • Execute test plans
  • Hands-on software troubleshooting experience
  • iOS programming experience
  • Java and Java framework experience
  • JavaScript programming experience
  • Keen attention to detail
  • Knowledge of backend development best practices
  • Maintain user manuals and training materials
  • Manage project build lifecycle
  • Monitor software performance tests
  • Provide input to improve business processes
  • Provide reports as necessary
  • Recommend software upgrades
  • Research and consult about potential software and/or system changes
  • Revise programs for corrections, enhancements, or environment changes
  • Share knowledge and expertise with fellow team members
  • Solid understanding of company’s needs
  • Source control management experience
  • Strong problem solver
  • Strong oral and written communication

Customer Support Executive

Qualification :

  • 2-3 years of experience in customer support.
  • Good communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively
  • Excellent interpersonal communication skills
  • Excellent relationship & team building skills
  • Proactive self starter
  • Effective planning ability
  • Tenacity to achieve results in a demanding environment
  • Strong service ethic
  • Enjoys fast paced changing environment
  • Positive “can do” and “will do” attitude

Experience:

  • Maintenance of strict confidentiality and discretion is essential
  • Building partnerships
  • Customer Satisfaction
  • Building customer loyalty
  • Quality Service
  • Genuine Customer Care
  • Continuous improvement
  • Proven customer support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Close out or open call records
  • Compile reports on overall customer satisfaction
  • Inform customer of deals and promotions
  • Resolve customer complaints via phone, email, mail or social media
KRAs:
  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Multitask
  • Patience

Job Application

    Address:

    Job Skills & Training

    Reference

    Please list two (2) references that are familiar with your work life.

    Reference 1

    Reference 2